Last Updated: 2025
Cosmo Group (“we”, “our”, “us”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your data in compliance with India’s Digital Personal Data Protection Act (DPDP Act) and global privacy standards (GDPR-inspired best practices).
Data We Collect
We may collect the following types of data:
A. Personal Data You Provide
We store customer information in CRM platforms for marketing, service communication, and follow-ups.
A. Personal Data You Provide
- Name
- Phone
- Company name
- Inquiry details
- Contact forms
- Newsletter sign-ups
- Service inquiries
- IP address
- Device & browser type
- Page views
- Time spent on site
- Google Analytics
- Meta Pixel
- CRM tracking
We store customer information in CRM platforms for marketing, service communication, and follow-ups.
How We Use Your Data
Your data may be used to:
- Respond to inquiries
- Provide requested services
- Send marketing communication & updates
- Improve website performance
- Analyze user behavior
- Run targeted ad campaigns
- Personalize user experience
- Maintain internal records
Legal Basis for Processing
We collect and process data based on:
- Your consent
- Performance of a contract
- Legitimate business interests
- Compliance with legal obligations
Data Sharing
We may share data with:
- CRM providers
- Email marketing platforms
- Analytics and ad platforms
- Third-party vendors assisting in service delivery
Data Security
We implement industry-standard safeguards, encryption, and restricted access systems to protect your data.
Your Rights
You may:
- Request a copy of your data
- Request correction or deletion
- Opt out of marketing
- Withdraw consent
- Request data portability
Data Retention
We retain your data only for as long as required for:
- Service delivery
- Legal obligations
- Business operations
Updates
We may modify this Privacy Policy periodically.
